Welcome to Global Awakening Ltd!

These Terms and Conditions govern your access to and use of Global Awakening Ltd’s website, services, courses, and any associated content. By accessing our website or enrolling in any of our courses, you agree to abide by these terms. If you do not accept these terms, please refrain from using our platform. We also recommend reviewing our Privacy Policy, which outlines how we collect, use, and protect your personal information.

1. About Us

1.1 In this Privacy Policy, references to “we” or “us” refer to Global Awakening Ltd, a company incorporated in England and Wales (Company Registration No. 15523255), with its registered office at:
128 City Road, London, EC1V 2NX, United Kingdom.

1.2 If you have any questions regarding your personal information, please click on “Contact Us” on our website and fill out the form.

2. Scope of this Privacy Policy

This Privacy Policy applies solely to your use of the Global Awakening website, online courses, and content.

3. Collection of Information

3.1 We may collect, store, and use certain personal information when you:

1. Access our website
2. Enrol in an online course
3. Post notes, assignments, or other materials
4. Participate in surveys or questionnaires
5. Provide feedback or comments
6. Make a purchase

3.2 To register or make a purchase, we may request:

• Your name and email address
• Your location and educational background (optional)
• Assessment results (for course-related tracking)
• Payment details (processed securely via Stripe.com)

3.3 We may collect non-identifiable data about your visits, such as browsing patterns and usage duration.

3.4 We may also collect your IP address to customise our services based on your location.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

4. Use of Your Information

4.1 By using our website and online courses, you agree that your personal information may be:

• Used to improve our website and services
• Stored for personalised browsing experiences
• Used for contractual fulfilment
• Utilised for marketing (unless you opt out)
• Used for social media advertising
• Managed to maintain your Learner account
• Used for course notifications and updates
• Retained for legal and regulatory compliance

4.2 We may send you email updates regarding courses and services. You can manage your preferences in your account settings.

5. Storage and Security of Information

5.1 All data is securely stored on our servers. Your account password must be kept confidential.

5.2 Your data may be stored outside the European Economic Area (EEA). While we take security measures, we cannot guarantee complete security for data transmitted over the internet.

6. Legal Basis for Processing Your Information

6.1 We collect and process your personal information under the following legal bases:

• Your consent
• Contractual necessity
• Legitimate interests that do not override your rights
• Legal obligations

6.2 If we require personal information for legal compliance or contractual purposes, we will inform you accordingly.

7. Disclosure of Information

We may disclose your personal information to third parties in the following cases:
(a) With your consent
(b) To our service providers, including:

• Email marketing platforms
• File storage providers
• Payment processors (Stripe.com)
• Customer support software
• Assessment and marking service providers

(c) In case of company acquisition, provided your data remains protected
(d) To comply with legal obligations or protect our rights and users

(c) In case of company acquisition, provided your data remains protected
(d) To comply with legal obligations or protect our rights and users

8. Data Retention

8.1 We retain your data for as long as necessary for:

• Service provision
• Legal, tax, or accounting compliance

8.2 When data is no longer needed, we either:

• Delete it permanently
• Anonymise it for research or statistical purposes

9. Your Rights

• .1 Under data protection laws, you have the right to
• Assessment and marking service providers
• (d) To comply with legal obligations or protect our rights and users
• 8. Data Retention
• 8.1 We retain your data for as long as necessary for:
• Service provision
• Legal, tax, or accounting compliance
• 8.2 When data is no longer needed, we either:
• Delete it permanently
• Anonymise it for research or statistical purposes
• 9. Your Rights
• 9.1 Under data protection laws, you have the right to:
• Edit your personal details via your profile
• Object to processing of your data
• Request deletion or restriction of your data
• Opt out of marketing emails via the “Unsubscribe” link
• Withdraw consent at any time

9.2 If you have privacy concerns, you may contact us at: info@globalawakening.co.uk

9.3 You also have the right to file a complaint with a data protection authority.

10. Protection of Children’s Privacy

We do not knowingly collect data from individuals under 13 years old. If you are under 13, please do not use our website. Any such data will be deleted.

11. Cookies

11.1 Our website uses cookies to enhance user experience. You may disable cookies, but some website features may become unavailable.

11.2 For more details, please see our Cookies Policy.

12. Updates to this Privacy Policy

We may update this Privacy Policy to reflect:

• Legal changes
• Business changes

Any updates will be posted on our website. Continued use of our services implies acceptance of these updates.

13. Contacting Global Awakening Ltd

For any questions, comments, or concerns regarding this Privacy Policy, please contact:

📍 Global Awakening Ltd
FAO: Data Protection Officer
128 City Road, London, EC1V 2NX, United Kingdom

info@globalawakening.co.uk